Privacy Policy
PRINTORA LABS PVT. LTD. ("we," "our," "us," or "Stapples") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application, kiosks, and website (the "Services").
1. Information We Collect
- Personal: Name, email, phone number, and location data (to recommend nearest kiosks).
- Documents: Uploaded files (PDFs, Word, images). Auto-deleted after 10 minutes post-print or 24 hours if unused.
- Payments: Processed via third-party gateways; we do not store card or bank details.
- Device & Usage: Device type, IP address, OS, app usage, and logs.
2. How We Use Your Information
- To process print requests and payments.
- To improve our services and user experience.
- To send notifications (if opted-in).
3. Sharing of Information
- We never sell or rent your data.
- Shared only with payment gateways, legal authorities (if required), and franchise owners (aggregated data only).
4. Data Retention
Documents are auto-deleted. Other data is retained as long as necessary for services or as required by law.
5. Your Rights
- Access and correct your data.
- Withdraw consent.
- Request account deletion.
6. Security
We use end-to-end encryption, secure servers in India, and regular security audits.
7. Changes to This Policy
Updates will be posted on our app or website.
8. Contact Us